Contact
Talk to a person, not a ticket queue.
Customer questions, wholesale enquiries, compliance documents, press — all of it lands in the same inbox and gets read by our team.
Hours
Mon – Fri, 9:00 – 18:00 (PST)
Average first reply: 6 hours
Offices
United States
1120 S Airport Blvd, South San Francisco, CA 94080, USA
China
Room 1802, Building B, Zhongzhou Holdings Plaza, Futian, Shenzhen, China
Storefronts
For order status, returns and refunds, the marketplace is faster than email because the order lives there.
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